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Elevate IV Solutions

Good to Know

Your questions, answered

Everything you might want to know about IV therapy, our services, and how a visit works.

General Questions

What is mobile IV therapy?

Mobile IV therapy brings the drip to you. A licensed registered nurse from Elevate IV Solutions arrives at your home, office, hotel, gym, or event in the East Valley with everything needed for treatment — sterile supplies, the IV bag, and your chosen vitamin blend. You never sit in a waiting room, and there is no clinic to drive to.

Who administers the IV?

Every treatment is placed and monitored by an Arizona-licensed registered nurse (RN) with hospital or emergency-medicine experience. Elevate IV Solutions operates under physician medical direction, and all orders are reviewed before treatment begins.

How is IV therapy different from taking vitamins by mouth?

Oral supplements pass through your digestive system, where absorption varies with the nutrient and your gut health. An IV bypasses digestion and delivers nutrients straight into the bloodstream, which is why many clients notice the effect within the same visit rather than over weeks.

Do I need a doctor’s referral or prescription?

No referral is needed. Your nurse completes a short health-history intake and a Good Faith Exam at the start of the visit, which is what authorizes treatment. If anything in your history needs physician review, we will tell you before starting.

How often should I get an IV?

It depends on your goal. For a hangover, illness, or travel recovery, a single bag is usually enough. For ongoing energy, immune, or beauty support, most clients do every two to four weeks. Athletes in season and NAD+ protocols often run weekly for a defined block. Your nurse will give you a cadence recommendation at the end of your first visit.

What is IV therapy?

IV therapy delivers vitamins, minerals, and fluids directly into your bloodstream, bypassing digestion so absorption does not depend on your gut.

How long does a treatment take?

Most IV treatments take 45-60 minutes. NAD+ takes 2-4 hours. Vitamin injections take about 5 minutes.

Treatments & Ingredients

What is in a Myers’ Cocktail?

Our Myers’ Cocktail is the classic wellness blend: magnesium, calcium, B-complex, B12, and vitamin C in a saline base. It is the most-requested first-time drip because it covers hydration, energy, and immune support in one bag.

What does NAD+ actually do?

NAD+ (nicotinamide adenine dinucleotide) is a coenzyme your cells use to convert food into energy and to run DNA repair. Levels fall with age. Clients use NAD+ drips for mental clarity, sustained energy, athletic recovery, and as part of longevity protocols. Because it is infused slowly to stay comfortable, a NAD+ appointment runs two to four hours depending on dose.

Which IV is best for a hangover?

Hangovers are dehydration plus inflammation plus electrolyte loss. Our hangover-focused drips pair a full liter of fluids with B-complex, and add-on anti-nausea and anti-inflammatory medications as needed. Most clients feel materially better before the nurse packs up.

Do you offer vitamin injections instead of a full IV?

Yes. Intramuscular injections — B12, vitamin D, glutathione, and others — take about five minutes and are a lower-cost option when you want a targeted boost without a full drip. They can also be added onto any IV.

Can I customize my drip or add ingredients?

Yes. Every bag on the menu can be built up with add-ons such as extra glutathione, zinc, biotin, or amino blend. Comfort medications are handled on site at your nurse’s discretion after your Good Faith Exam, not ordered online. Your nurse can advise which combination fits your goal once she sees your intake.

Is glutathione worth adding?

Glutathione is the body’s primary antioxidant and the ingredient most associated with skin brightening and detox support. It is the single most common add-on we push, and it pairs especially well with the beauty and immune blends.

Treatment & Safety

Does an IV hurt?

You feel a brief pinch when the catheter goes in — comparable to a routine blood draw — and nothing after that. Our nurses place IVs for a living, and many clients read, work, or nap through the session.

Who should not get IV therapy?

IV therapy is not appropriate for people with congestive heart failure, kidney failure or dialysis dependence, or certain fluid-restriction conditions. Pregnancy, G6PD deficiency, and some medication interactions require extra screening. Our intake screens for all of these, and we will decline treatment rather than proceed if it is not safe.

What happens if I have a reaction during treatment?

Your nurse stays with you for the entire infusion — we do not start a drip and leave. She monitors vitals and the IV site throughout, carries emergency supplies, and will stop the infusion immediately if you report anything unusual. Serious reactions are rare, and staying on site is exactly why.

Is it sanitary to do this at home?

Yes. Everything that touches you is single-use and sterile, opened in front of you, and disposed of in a sharps container the nurse carries out. The clinical standard does not change because the setting does.

Can I get an IV while pregnant or breastfeeding?

Hydration and certain nutrient blends can be appropriate, but this requires clearance. Tell us at booking so we can screen properly and, where needed, coordinate with your OB before the visit.

Is IV therapy safe?

Yes, IV therapy is very safe when administered by licensed RNs using sterile, medical-grade equipment.

Are there side effects?

Side effects are rare but may include minor bruising or a cool sensation. Our nurses monitor you throughout.

Booking & Scheduling

How far in advance do I need to book?

Same-day appointments are frequently available, and we hold capacity for them. Booking a day ahead gets you your preferred window; weekend mornings and event bookings fill first, so give those more lead time.

How quickly can a nurse get to me?

Within our core East Valley service area, typical arrival is 60 to 90 minutes from confirmation for same-day requests, traffic and current schedule permitting. You will get a text with your nurse’s ETA and a live tracking link once she is en route.

Can I track my nurse on the way?

Yes. Once your nurse marks herself en route, you receive a link (and a push notification in the app) with a live map, her ETA, and a way to message her directly — the same experience you would expect from a rideshare.

What if I need to cancel or reschedule?

Reschedule or cancel free of charge up to two hours before your window. Inside two hours, or if the nurse has already arrived and treatment cannot proceed, a travel fee applies. You can change an appointment from the confirmation text, the app, or by calling us.

Do you book appointments for groups or events?

Yes — weddings, bachelor and bachelorette parties, corporate offices, conferences, golf tournaments, and film sets. Group visits are quoted per head with a minimum, and we bring additional nurses so everyone is treated in the same window. Submit an event inquiry and we will send a quote.

How do I book?

Book online through our website or call us directly. We offer same-day appointments when available.

What areas do you serve?

We serve the Phoenix metro area including Scottsdale, Tempe, Mesa, Chandler, Gilbert, and more.

Service Area & Travel

What cities do you serve?

Elevate IV Solutions is based in Gilbert, Arizona and serves the East Valley and greater Phoenix metro — including Gilbert, Chandler, Mesa, Queen Creek, Tempe, Scottsdale, Apache Junction, San Tan Valley, Ahwatukee, and Paradise Valley.

Is there a travel fee?

Travel is included within our core East Valley service area. Addresses outside that radius may carry a modest travel fee, which we quote up front at booking — never as a surprise on the invoice.

Can you come to a hotel, office, or gym?

Yes. We treat clients in homes, hotel rooms, offices, gyms, salons, short-term rentals, and at events. For hotels and offices, make sure we can reach you — a room number, suite, or a contact at the front desk is all we need.

Do you serve Scottsdale and Phoenix proper?

Yes. Scottsdale, Tempe, Ahwatukee, and Paradise Valley are regularly covered. Addresses on the far west side of the metro are handled case by case depending on the day’s schedule — call and we will tell you honestly whether we can get there.

Pricing & Payment

How much does mobile IV therapy cost?

Treatments range from about $20 for a vitamin injection to $550 for a full NAD+ protocol, with most standard IV drips falling in the $150 to $250 range. Every price on our menu is the price you pay in your living room — travel within the service area is included and there is no separate setup charge.

Are there hidden fees?

No. The menu price covers the nurse, the supplies, the visit, and travel inside our service area. The only additions are add-ons you choose and, for addresses beyond the core radius, a travel fee quoted before you confirm. Gratuity is appreciated but never required.

Do you accept HSA or FSA cards?

Yes, we accept HSA and FSA cards alongside all major credit and debit cards. Whether a specific treatment is an eligible expense depends on your plan, so check with your administrator if you need certainty.

Does insurance cover IV therapy?

Wellness IV therapy is generally not a covered benefit. We can provide an itemized superbill you may submit to your insurer for possible reimbursement, but we cannot guarantee any plan will pay it.

When do I pay?

Payment is collected at the time of service. Your nurse can take a card on the spot, or send you a secure payment link you can pay from your phone before she leaves. Prepaid credits, memberships, and gift cards are applied automatically.

What payment methods do you accept?

We accept all major credit cards, debit cards, and HSA/FSA cards. Payment is collected at time of service.

Do you accept insurance?

IV therapy is generally not covered by insurance, but we can provide a superbill for potential reimbursement.

Memberships, Credits & Gift Cards

How do memberships work?

A membership bundles a set number of drips per month at a reduced per-visit rate, plus member pricing on add-ons and priority scheduling. Unused visits and the terms of rollover are spelled out at signup. You can pause or cancel according to the plan terms.

What are prepaid credits?

Credits let you buy a dollar balance up front at a discount and draw it down across future visits. They never expire on you mid-treatment, apply to any service or add-on, and are the simplest option if your cadence is irregular.

Can I buy a gift card?

Yes. Digital gift cards are purchasable on the site in any amount, delivered by email to your recipient, and redeemable against any treatment or add-on. They are a common gift for new parents, post-surgical recovery, and birthdays.

Do you have a referral program?

Yes. Share your personal referral code and your friend gets a discount on their first visit while you earn credit toward yours. You can generate and track your code from the app or the website.

Your Visit & Aftercare

How should I prepare for my appointment?

Eat something beforehand and drink water — well-hydrated veins make placement faster and more comfortable. Wear a short sleeve or something you can push up past the elbow, and pick a spot to sit where you will be comfortable for an hour.

What should I expect during the visit?

Your nurse arrives, reviews your intake and Good Faith Exam, takes vitals, and places the IV. Most drips run 45 to 60 minutes while you sit, work, or rest. She monitors you throughout, removes the line, and takes all supplies with her when she leaves.

How long do the effects last?

Most clients feel hydration and energy benefits within a few hours, peaking the next day. Depending on the blend and your baseline, effects commonly last three days to two weeks. Consistent clients on a two-to-four-week cadence report the most durable results.

What should I do after my IV?

Keep the bandage on for about an hour, keep drinking water, and eat normally. Light activity is fine; if you had a high-dose NAD+ or a sedating add-on, take it easy for the rest of the day. Call us if the site becomes red, warm, or painful — this is uncommon and we want to hear about it.

Can I leave a review or share my experience?

Please do. You can submit a testimonial directly in the app or on the site, and share a photo card to Instagram or Facebook in a tap. Public reviews on Google help other people in the East Valley find us.

App, Privacy & Records

Is there an app?

Yes. The Elevate IV Solutions app is available for iPhone and Android. You can browse the menu, book, track your nurse in real time, message her, pay and tip, manage memberships and credits, and view your visit history.

How is my health information protected?

Health information you provide is handled under HIPAA. Sensitive intake fields are encrypted at rest, access is limited to the clinical staff involved in your care, and we never sell your data. Full detail is in our HIPAA Notice of Privacy Practices.

Can I get a copy of my treatment records?

Yes. You have the right to request a copy of your record. Email jennifer@elevateivsolutions.com or call us and we will provide it within the timeframe HIPAA requires.

Will you text or email me marketing messages?

Only if you opt in, and you can stop at any time by replying STOP to a text or using the unsubscribe link in an email. Transactional messages about an appointment you booked — confirmations, ETAs, receipts — are separate and are sent regardless.

Still Curious?

Still have questions?

We're here to help — reach out and we'll get back to you as soon as possible.

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